What is special about Webtown Express's service?
How many route schedules do you have?
What time the driver pickup & delivery?
How do you select the cleaners?
Does Webtown Express charge a delivery fee?
Does Webtown Express charge membership fee?
Is Webtown Express charge more than your selected cleaner's retail price?
Where do you pickup and drop off my clothes if I don't want to install cabinet?
What type of bag do I use to put my clothes out for pickup in?
How do I pay for the service?
Are you going to charge if I couldn't spend minimum order a month?
What types of other services the Webtown Express offers?
Do I have to tip the Webtown Express driver?
Do I have to be there when the drop off or pickup is made?
Do you clean garments other than clothes (such as table cloth)?
What do I do if I have a problem with my order after I get my clothes back?

What is special about Webtown Express's service?

We offer free route scheduled delivery service. You don't even have to order by phone or Internet. Our driver will be at your home or business upon your delivery schedule whether there is an order or not.

How many route schedules do you have?

We currently offer following pickup & delivery schedules. Our driver will pickup and deliver at the same time.

Twice time a week route pickup & delivery schedule
  1. Monday and Thursday
  2. Tuesday and Friday
  3. Wednesday and Saturday
Once a week route pickup & delivery schedule
  1. Monday
  2. Tuesday
  3. Wednesday
  4. Thursday
  5. Friday
  6. Saturday

What time the driver pickup & delivery?

Currently pickup & delivery time is between 12PM and 6PM. However, we'll expand our service time soon. Make sure drop your clothes in the cabinet or express spot before 1PM and please pickup your clothes after 6PM.

How do you select the cleaners?

We select only best and most experienced cleaners in your area. We also accept coupons from our selected dry cleaners. Drop the coupons inside our special laundry bag with your clothes. Our selected cleaners will glad to accept the coupons and discount appropriate amount.

Does Webtown Express charge a delivery fee?

No. We do not have additional delivery fees.

Does Webtown Express charge membership fee?

No. Our service is available to you with no membership fee.

Is Webtown Express charge more than your selected cleaner's retail price?

No. We charge exactly same amount as our selected cleaner's price. So if you drop the clothes yourself at our selected cleaner the price will be same.

Where do you pickup and drop off my clothes if I don't want to install cabinet?

You choose the location for our courteous drivers to service.

What type of bag do I use to put my clothes out for pickup in?

We provide our special laundry bags as you need them.

How do I pay for the service?

We will bill you every month with statement and return envelope.

Are you going to charge if I couldn't spend minimum order a month?

No. The minimum monthly order is only a guideline. If you going to go long vacation or leave the town for a long time, just let us know.

What types of other services the Webtown Express offers?

We currently offer shoe shine & shoe repair free pickup & delivery service to our membership customers. Just drop your request with memo. The service will be done and deliver to you next route schedule. There is no additional charge for the service.

Do I have to tip the Webtown Express driver?

No. Our drivers do not accept tips for delivering dry cleaning & laundry or other services.

Do I have to be there when the drop off or pickup is made?

No. Your driver will service your express spot or cabinet.

Do you clean garments other than clothes (such as table cloth)?

Yes, However, usually the household items take more than a week.

What do I do if I have a problem with my order after I get my clothes back?

Immediately contact a Webtown Express representative by phone (1-888-440-8696) or leave your clothes with memo next pickup schedule.

Re-Do Policy: If you are unsatisfied with the quality of our cleaning for any reason, we will re-clean your garment without charge.

Loss Policy: Webtown Express takes the utmost care in cleaning your clothing. This includes the implementation of systems designed to avoid misplaced or lost items. However, in the rare instance that your garment's lost, we will issue you a full and immediate refund or credit for the value of that garment, as specified in the National Fair Claims Guide for Customer Textile Products.

For Free Pickup & Delivery!

Signing Up is as EASY as our service. Now sign up for home pickup and delivery! It’s absolutely free!

 

“It’s such a pleasure to use Webtown Drycleaners. Their service is prompt, on-schedule and very dependable. It’s also extremely convenient. The outside locker/cabinet allow pick-up & delivery whether we are home or away. I’ll never have to take my clothes to the cleaners again!
- Sally S.

 

Drop your unneeded clothings, we will dry clean them for free and then donate them to charities serving those in need. Clothing accepted during September and October.